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BLANC PÉPITE – SASU

Effective 01/01/2025

ARTICLE 1 – COMPANY IDENTITY

These General Terms and Conditions of Sale and Rental (hereinafter "GTC") apply to all orders placed on the website blancpepite.fr, as well as to all rentals made directly with:

WHITE NUGGET
SASU with a capital of €1000
SIRET: 982 731 747
Registered office: 109 chemin de Bellevue, 83470 Saint-Maximin-la-Sainte-Baume
Email: bonjour@blancpepite.fr
Publishing Director: Marie-Sophie Lecompte

ARTICLE 2 – PURPOSE OF THE TERMS AND CONDITIONS

These Terms and Conditions define:

the terms and conditions of sale for the products offered (personalized or not)

the conditions for renting event equipment

the obligations of BLANC PÉPITE (the "Service Provider") and the client (the "Client")

All orders imply full and complete acceptance of these Terms and Conditions.

PART 1 – GENERAL TERMS AND CONDITIONS OF SALE

ARTICLE 3 – PRODUCTS

BLANC PÉPITE offers:

personalized stationery (invitations, menus, booklets, signage, etc.)

decorative products made to order

handcrafted items created by hand in the workshop

The photographs on the site are not contractual but accurately reflect the quality of the products.

ARTICLE 4 – PERSONALIZED PRODUCTS: NON-REFUNDABLE

Personalized products are made only to order, based on information provided by the customer.

In accordance with Article L221-28 of the Consumer Code, the right of withdrawal does not apply to:

"Goods made to the consumer's specifications or clearly personalized."

No refunds, exchanges or cancellations are possible for personalized products, except in the case of an error attributable to BLANC PÉPITE.

The customer must carefully check:

spelling

first names

dates

choice of colors

quantity before validation.

ARTICLE 5 – PRICE

Prices are expressed in euros (€), including VAT.

They can be changed at any time, but the prices applied are those displayed at the time of ordering.

ARTICLE 6 – ORDER

The order is validated when:

The shopping cart has been validated.

The payment has been made.

These terms and conditions are accepted.

The company may refuse an order in the following cases:

existing dispute

of erroneous information

technical impossibility

ARTICLE 7 – PAYMENT

Accepted payment methods:

Shopify Payments

Bank card

BLANC PÉPITE does not store any banking data.

ARTICLE 8 – MANUFACTURING LEAD TIMES

Estimated delivery times:

Customized products: 3 to 10 business days

Custom stationery: lead time specified in the quote

During periods of high activity, deadlines may be extended.

ARTICLE 9 – DELIVERY

Delivery in France / Europe (depending on site options).

Carriers: Colissimo, Mondial Relay, La Poste or other providers.

BLANC PÉPITE is not responsible:

delays related to the carrier,

of a package marked "delivered" but not received,

from an address incorrectly provided by the customer.

ARTICLE 10 – RIGHT OF WITHDRAWAL (NON-PERSONALIZED PRODUCTS)

For non-personalized items, a legal withdrawal period of 14 days applies.

Return shipping costs are the responsibility of the customer.

ARTICLE 11 – LIABILITY

BLANC PÉPITE cannot be held responsible:

due to misuse of the products,

damages caused by the carrier

delays due to force majeure.

PART 2 – GENERAL TERMS AND CONDITIONS OF RENTAL

ARTICLE 12 – PURPOSE OF THE RENTAL

BLANC PÉPITE offers decorative equipment rental (panels, walls, arches, accessories, signage…).

The rental does not entail any transfer of ownership.

ARTICLE 13 – QUOTE & RESERVATION

A quote will be sent within 15 days for verification:

feasibility

the availability of equipment

the desired dates

Providing a quote does not guarantee a reservation.

The rental is confirmed only when:

The quote was returned signed.

And the total amount is settled if the total is ≤ €200.

OR a 50% deposit is paid if the total > €200.

The balance is due on the day of withdrawal.

Modifications are possible after validation, subject to availability.

ARTICLE 14 – SECURITY DEPOSIT

A security deposit check equivalent to 3 times the rental amount must be given upon collection of the equipment.

It is returned after:

complete inspection

final inventory,

checking the condition of the equipment.

The deposit may be partially or totally withheld in the event of:

breakage,

loss,

flight,

equipment returned dirty.

deterioration,

delayed return.

ARTICLE 15 – WITHDRAWAL & RETURN

Rented items must be picked up and returned by appointment at:

WHITE NUGGET
109 Bellevue Road
83470 Saint-Maximin-la-Sainte-Baume

No rental shipments are offered.

Standard duration:

Weekend: Friday → Monday

Week: pick up the day before → return the next day

Extension is possible subject to availability.

Delay :

Any day started may incur a penalty (amount indicated on the quote).

ARTICLE 16 – OPTIONAL DELIVERY

A delivery service is available:

for orders ≥ €200 excluding VAT,

only in the Var (83) and the Bouches-du-Rhône (13).

The fees are calculated according to:

distance,

volume,

installation constraints.

ARTICLE 17 – USE OF EQUIPMENT

The client agrees to:

Use with care.

follow the instructions.

Avoid humidity, inclement weather, and wind.

Do not drill, glue, repaint, modify, or tape the material.

The customer is responsible from the moment of collection until the return.

Any damage will be charged at the replacement price.

ARTICLE 18 – CANCELLATION & WITHDRAWAL

Cancellation by the customer:

The deposit remains the property of BLANC PÉPITE.

The balance remains due if the cancellation occurs less than 30 days before the date.

No right of withdrawal:

The right of withdrawal does not apply to services linked to a fixed date (wedding, event).

Article L221-28, 12°.

ARTICLE 19 – LIABILITY & INSURANCE

The customer is responsible for:

equipment,

of its installation,

for any damage caused to property or persons.

Civil liability insurance (event organization liability) is recommended.

PART 3 – GENERAL PROVISIONS

ARTICLE 20 – PERSONAL DATA

The data processing is detailed in the Privacy Policy available on the website.

ARTICLE 21 – FORCE MAJEURE

BLANC PÉPITE cannot be held responsible in cases of force majeure.

ARTICLE 22 – APPLICABLE LAW

The terms and conditions are governed by French law.

In the event of a dispute, an amicable solution will be preferred.

Failing that, the competent courts will be those of the company's registered office.